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CEREALIS is committed to protecting the personal data entrusted to it, establishing a duty of information and a commitment to transparency with regard to compliance with current legislation on data protection.
Consequently, all information of a personal nature is treated and protected with the utmost diligence, and always in accordance with the applicable law, namely EU Regulation 2016/679, General Data Protection Regulation (hereinafter GDPR).
The purpose of the “www.cerealis.pt” website is to provide institutional communication for the CEREALIS Group.
By using our services and browsing our website, you entrust us with your information;
Therefore, to help you understand what data we collect, why we collect it and what we do with it, we have outlined our conduct in this Privacy Policy, which we ask you to read carefully.
This Privacy Policy explains the context of the data processing to be carried out by CEREALIS, for what purposes we may process your personal data, how we process it, to whom we may disclose it, where it may be transferred or where you may access it and what your rights are.
CEREALIS will process your personal data (also referred to in this document as “information”) in accordance with the purposes described below. CEREALIS is responsible for processing personal data.
I. Information collected
Information provided by the user: When consulting/browsing our website, you will find the ‘Contact Us’ form to collect information in order to clarify your doubts, complaints and collect your suggestions.
In this form we collect the information strictly necessary for the proper handling of the issue in question.
Automatically processed information: please refer to our cookie policy for more information on the information we automatically process when you visit our website.
II. Purpose of processing your personal data
Questions and complaints – ‘Contact Us’.
Our interest in processing your data is due to the need to deal with your complaints, suggestions and questions.
III. Data Sharing
CEREALIS does not share data collected on the website with third parties, with the exception of the company responsible for managing the site, which includes information that is strictly necessary for us to be able to provide you with a better service or, in the context of an original request, a complaint.
IV. Liability for Treatment
CEREALIS is responsible for processing your data and can be contacted through the following channels:
Cerealis, SGPS, S.A.
Rua Manuel Gonçalves Lage, 988
Águas Santas, 4425-122 Maia
V. Your Rights
CEREALIS informs you that you have the right to access personal data concerning you, as well as to rectify, erase and portability of personal data previously provided, in a structured, compatible and legible format.
You also have the right to limit your treatment and to object to it.
VI. How to exercise them
If you do not agree with the terms under which your personal data is being processed, you can exercise the rights set out in the previous chapter by contacting the data controller at the contact details set out in this document. To exercise your rights, please contact us at the following email address: dpo.cerealis@cerealis.pt.
Your requests will be treated with special care so that we can ensure that your rights are upheld.
You may be asked to provide proof of your identity in order to ensure that personal data is only shared with its owner.
You should be aware that in certain cases, in accordance with applicable law, your request may not be immediately or fully satisfied.
In any case, you will be informed of the measures taken to this end within one month of the request being made.
You can also submit your complaint to the National Supervisory Authority – National Data Protection Commission, through the following contacts: www.cnpd.pt, by post addressed to Rua de São Bento n.º 148-3º 1200-821 Lisboa or e-mail to geral@cnpd.pt.
VII. To Whom This Policy Applies
Our privacy policy applies to all our employees and all the services we provide.
IX. Review of Privacy Policy Terms
CEREALIS reserves the right to change the terms of this policy, and therefore requests that the user revisits this policy in order to be up to date.
If CEREALIS needs to use your data for purposes other than those set out in this Privacy Policy, we will ask for your consent.